Last thing you want at this time is for your lifeline device to breakdown. Huawei's enhancing it's Canadian services to offer door-to-door service. Essentially, they'll pick your device up, it'll be repaired and sent back.
Not super helpful for remote communities, but better than nothing. Also, they're extending the warranties so that if it would have ended between now and June 14, well, it'll get automatically extended until June 15.
Good job, Huawei.
Huawei offers door-to-door service and extended warranty for all its devices
MARKHAM, ON – March 31, 2020 - Huawei Canada’s Consumer Business Group is pleased to present door-to-door service for all devices. Your product will be received by courier and sent to the service center. After the Huawei device is repaired, the device will be cleaned and disinfected according to professional specifications to ensure that each device sent back is clean and sterilized.
Consumers can apply for the door-to-door service in the following ways:
- Through Huawei’s hotline at 1.888.5HUAWEI or 1.888.548.2934
- Though Huawei’s official website https://consumer.huawei.com/
ca/support/ - On Huawei Support app
This service covers all Huawei devices: smartphones, laptops, tablets, wearables, routers and modems.
Free Warranty Extension
Huawei Canada will also offer a free extension of warranty for all HUAWEI consumer products, including handsets, PCs, tablets, wearables, audio and router devices that are set to expire between March 15, 2020 and June 14, 2020. The warranty will be extended to June 15, 2020.
The warranty system will be updated in March, 2020. If your device’s warranty falls into the range above, the warranty will be automatically extended to June 15, 2020. All other terms and conditions of the warranty will remain unchanged.
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